Lansweeper Reviews

This program delivers on its promises.

I had a solid experience before buying, and this item continues to impress me every now and then. It's reliable and packed with fantastic features.

This tool has been a fantastic resource for managing IT assets. We've been using it for just under two months and have had a really good experience with the reporting features and the ability to make custom reports.

If you're looking to get the lowdown on your network, Lansweeper is the way to go. You won't find any amount of manual effort that can match the insights Lansweeper delivers.

Once we set up Lansweeper for the first time, just a straightforward configuration of IP scanning ranges and credentials gave us instant results packed with valuable info after the first scan! Of course, we’ll need to do some more adjustments to really tailor the specifics of what, when, and where for all our devices. Now, we’ve got a clearer view of our Enterprise Inventory and a way simpler method to keep it up to date.

This is an outstanding tool for IT needs - we've got a completely automated inventory system that not only cuts down on time but also helps us manage our compliance more effectively. The helpdesk is decent, but it doesn't quite match the strength of the inventory feature.

I've been using the free version of Lansweeper for more than a year since I wasn't tracking more than 100 items. The support was pretty limited, and I ended up losing a database because it filled up fast with no help available. After I created a new database and started fresh, I hit the limit of 100 items, so I decided to buy a license for Lansweeper. Unfortunately, I faced the same issue again with my database filling up, but this time around, the support was way quicker and more detailed, and I thought it was worth mentioning. I found out that the Recovery model in SQL Manager was set to Full by default, but it needed to be switched to Simple. Once I made that change, my database shrank from over 10GB to nothing in just a few minutes.

For the past five years, we've relied on Lansweeper, and it’s been a fantastic buy. The product keeps getting better with new features rolling out regularly. Honestly, it’s tough to come across something as versatile as Lansweeper!

Honestly, I pretty much live in Lansweeper. It helps me manage everything for my daily tasks. I've set up shortcuts for all my consoles, and I've automated a bunch of my diagnostic tools and linked them up. I rely on it to monitor all my licenses, which is super useful when Microsoft comes knocking for audits every few years or when I need to reinstall everything. I also make sure to add all the manuals and documentation for each program. So, when a user accidentally turns off the WiFi on their computer, it's a breeze to show them how to switch it back on.

This tool is super handy, but the documentation could use some work. The knowledge base isn't exactly easy to navigate, and searching with keywords doesn't really do the trick, so you end up having to search for info or ask on a forum.

The customer service is totally ineffective. Help with deployment and setup ought to be part of the package. There’s no support through calls or meetings, just email.

The user interface could use some improvement too. The search box isn’t very 'responsive'.

I first came across Lansweeper about two years back. Ever since, it’s been a key player in my toolkit. Honestly, I can't recall a single feature that we haven't tapped into. Right now, we’re managing over 20,000 systems across various countries and are always discovering fresh ways to utilize the software. I highly recommend it!

I can't thank Lansweeper enough! This fantastic app has saved my bacon more times than I can count. We've only been using it for about 7-8 months, and the amount of surprising info we can pull from it is mind-blowing, not to mention the basic details we initially sought. We're still only scratching the surface – we haven't even rolled out the software management part yet.

The Support Team has been top-notch during these past few months. Even with us being in different time zones and a day ahead, their service has been nothing short of outstanding.

After testing several asset tracking solutions, I can confidently say this one stands out as the top choice and likely one of the most affordable. The user interface is straightforward, highly customizable, and the customer support is truly exceptional.

We recently purchased the helpdesk license and are super excited to implement it.

We've been using Lansweeper Helpdesk since March, and we really dig it. The support crew responds super quickly and has been able to assist us with all our problems. The frequent updates provide software fixes and often introduce new features.

If you need a Network Inventory Tool along with a Helpdesk solution - this is it! :-)